Frequently Asked Questions
What do I do if I break my Chromebook?
If something is wrong with your chromebook, please bring it to the Technology Department to have it assessed. Some problems may be repaired by Tech, others may require the device to be sent out. If the chromebook is beyond repair, it will need to be replaced, as per the Device Pledge.
What if someone else broke my Chromebook?
Regardless of the who, how, or why, if an chromebook is damaged it must be repaired or replaced. Who actually pays for it must be worked out between the students , parents, and school administration.
What do I do if I lost my chromebook, or believe it was stolen?
If you are unable to locate your chromebook, please come to the Technology Department and let us know, and we will do what we can to help you. Students who lose their chromebooks are responsible for replacing them out of pocket.
What do I do if I can't log on to the computers?
If you are not able to log on to any of our computers or laptops, please fill out a ticket, or visit the Technology Office as soon as possible.
What do I do if I can’t remember my email password?
If you have another email address you can use, please fill out a ticket or stop by the Technology Office. We will create a temporary password so that you may log back in and change it. Remember to change the password in the Mail app on your iPad, or it will no longer work.
What do I do if I can’t remember my Student Portal username and/or password?
If you have forgotten your Student Portal password, please email Mrs Buffa at [email protected], or stop by the Technology Office. We will be able to tell you what your username and password are.
What if my parent's can't remember their Parent Portal information?
We will not give Parent Portal information to a student. Your parents need to contact Mrs Buffa at [email protected] or give her a call at 201-796-8700 ex 2816. They can also fill out a support ticket.
If something is wrong with your chromebook, please bring it to the Technology Department to have it assessed. Some problems may be repaired by Tech, others may require the device to be sent out. If the chromebook is beyond repair, it will need to be replaced, as per the Device Pledge.
What if someone else broke my Chromebook?
Regardless of the who, how, or why, if an chromebook is damaged it must be repaired or replaced. Who actually pays for it must be worked out between the students , parents, and school administration.
What do I do if I lost my chromebook, or believe it was stolen?
If you are unable to locate your chromebook, please come to the Technology Department and let us know, and we will do what we can to help you. Students who lose their chromebooks are responsible for replacing them out of pocket.
What do I do if I can't log on to the computers?
If you are not able to log on to any of our computers or laptops, please fill out a ticket, or visit the Technology Office as soon as possible.
What do I do if I can’t remember my email password?
If you have another email address you can use, please fill out a ticket or stop by the Technology Office. We will create a temporary password so that you may log back in and change it. Remember to change the password in the Mail app on your iPad, or it will no longer work.
What do I do if I can’t remember my Student Portal username and/or password?
If you have forgotten your Student Portal password, please email Mrs Buffa at [email protected], or stop by the Technology Office. We will be able to tell you what your username and password are.
What if my parent's can't remember their Parent Portal information?
We will not give Parent Portal information to a student. Your parents need to contact Mrs Buffa at [email protected] or give her a call at 201-796-8700 ex 2816. They can also fill out a support ticket.